Quick Links
Popular Guides
Getting Started
How to Create an Account
Step-by-step guide to creating your Deliveraison account
- 1.Click on "Sign Up" in the top navigation
- 2.Fill in your personal information (name, email, phone)
- 3.Create a secure password
- 4.Verify your email address
- 5.Start ordering!
Placing Your First Order
Learn how to browse restaurants and place an order
- 1.Browse restaurants in your area
- 2.Select items from the menu
- 3.Add items to your cart
- 4.Review your order and delivery address
- 5.Choose payment method and confirm
Setting Up Delivery Address
Add and manage your delivery addresses
- 1.Go to your profile settings
- 2.Click on "Addresses"
- 3.Add a new address with complete details
- 4.Set a default address for faster checkout
- 5.Edit or delete addresses as needed
Orders & Payments
Payment Methods
Available payment options and how to use them
- 1.Cash on delivery (COD)
- 2.Credit/Debit cards
- 3.Mobile payment solutions
- 4.Digital wallets
- 5.All payments are processed securely
Order Cancellation
How to cancel an order and refund policy
- 1.Go to your orders page
- 2.Select the order you want to cancel
- 3.Click "Cancel Order" if available
- 4.Cancellation is only possible before preparation starts
- 5.Refunds are processed within 5-7 business days
Tracking Your Order
Monitor your order status in real-time
- 1.Go to "Orders" in your account
- 2.Click on the order you want to track
- 3.View real-time delivery status
- 4.Receive notifications about order updates
- 5.Contact driver directly if needed
Account Management
Updating Profile Information
Keep your account information up to date
- 1.Navigate to your profile page
- 2.Click "Edit Profile"
- 3.Update your name, email, or phone
- 4.Save your changes
- 5.Verify any email or phone changes
Changing Password
Update your account password for security
- 1.Go to profile settings
- 2.Click "Change Password"
- 3.Enter your current password
- 4.Enter and confirm new password
- 5.Save changes
Managing Addresses
Add, edit, or remove delivery addresses
- 1.Access address management in profile
- 2.Add new addresses with complete details
- 3.Set default address for quick checkout
- 4.Edit existing addresses
- 5.Delete unused addresses