πŸ”’ Privacy Policy β€” Deliveraison

Last updated: November 26, 2025

This policy aims to explain how we collect, use, protect, and share your personal information when using the Deliveraison platform.

1. Information We Collect

We collect the following types of data:


1.1. Information you provide:

β€’ Full name

β€’ Phone number

β€’ Email address

β€’ Address

β€’ Payment information (through secure providers)


1.2. Automatically collected information:

β€’ Geographic location (with consent)

β€’ Device and browser type

β€’ Usage data (pages, clicks, session duration...)


1.3. Information from third parties:

β€’ Merchants

β€’ Payment providers

β€’ Independent delivery companies

2. How We Use Information

We use your data to:

β€’ Process and confirm orders

β€’ Improve service and personalize experience

β€’ Communicate with you regarding orders or support

β€’ Ensure platform security and prevent fraud

β€’ Comply with Moroccan laws

3. Information Sharing

We may share your information only with:

β€’ Merchants to complete your order

β€’ Delivery drivers to execute delivery

β€’ Payment companies

β€’ Moroccan authorities upon official legal request


We do not sell your information to any third party.

4. Data Storage and Protection

We use modern encryption and protection protocols.

Data is stored in secure servers.

We limit access to authorized employees only.

5. Cookies

The platform uses cookies to improve user experience and analyze performance. You can disable cookies from your browser settings.

6. Your Rights as a User

According to Moroccan Law 09-08, you have the right to:

β€’ Request a copy of your data

β€’ Request correction or deletion of your data

β€’ Withdraw consent for sharing your location

β€’ File a complaint with CNDP (National Commission for Data Protection)

7. Children Protection

Our services are not directed to children under 13 years old, and we do not intentionally collect their data.

8. Privacy Policy Updates

We may update this policy periodically, and you will be notified in case of important changes.

9. Contact

For any questions about privacy:

πŸ“© support@deliveraison.ma

Or through the support center within the application.